About a year back during the yearly sale of Orra I bought a Solitare Ring from your store their Chandigarh Store. I barely wore it for some days & the central Solitare piece almost a 25 cent big piece fell off. Disgusted I went to their store & their was no redressal. To my sheer disgust they told me that such rings are only to be worn occasionaly. I have been wearing a Kia Solitare ring for past 4 years, day & night & never has the diamond setting fell off. I am highly disgusted & dissatisfied by the way Orra's Solitares are set & the behaviour at their stores. I have shopped for all my entire wedding Jwellery at Orra & still the behaviour is so irrational. Never have I heard in my life a solitare falling off just beacuse you wear it for 15 days. The solitare is set in such a fashion that even after a lot of use it doesn't fall. I am disgusted of ORRA. I am writting here in hope of some redressal. Before this ring also earlier I had purchased a smaller ring the same was the fate of that ring one small diamond piece fell off & one part of the ring broke, the reply for that ring too was the same, you are supposed to wear the ring less often. The only redressal was you pay & we will get it fixed. They carry no responsibility towards thier customers. This is sheer ripping off of consumers money & making a fool out of them. Wishing for a different reply & a redressal. My main objective of writting this complaint is that I have been ripped I just hope none else falls prey to their tactics. I have suffered a loss of about 25 thousand & in their stores none is even ready to listen.