I am a consumer of domestic gas (LPG) for domestic use of Bharat Petroleum. It has become practice of local Gas Cylinder supplying agency to send their representatives to inspect the gas stoves every year and without any valid reason asking the consumer to change gas stove/burner/tubes etc. These replaceable materials should be purchased from their agency only at hefty prices otherwise they have refused to supply the LPG gas cylinder. Recently my LPG cylinder agency M/s. Shakti Gas Dervices, Shop No.21, Nav Arpan Building, Ambika Nagar, M.G. Road, Dombivli West - 421202 had sent their representative for insection to my house and inspected the gas stove. First he wanted me to change the burner for which I refused, then he asked me to change the rube, for which I informed him my objection as the tube was good enough to lastWhen I went to book for a refill, I was asked to change the tube at a cost of Rs. 250/- failing which they will not supply the gas cylinder.
In my opinion to make money the gas supplying agency harrasing the public. It is the responsibility of the consumer to safeguard their safety. The gas agency should not impose their authority on the consumers.
They are refusing to supply gas cylider unless and untill we oblige them.